Define the exact conversion: signup to call, click to sale, or lead to customer.
Benchmark the real funnel
Define the denominator first: delivered emails, unique clicks, signups, booked calls, or buyers. Open rate is affected by privacy features and should not be treated as a precise measure of reading. Segment automated flows and weekly broadcasts, as well as list age and acquisition source. Track delivered → click → landing-page action → purchase and find the largest drop. Use your own cohorts as the baseline; published industry averages often mix methods and audiences.
The first move
Define the exact conversion: signup to call, click to sale, or lead to customer.
Put it into practice
Segment by source, offer, and list age before comparing rates.
Check the outcome
Use your own cohort history as the main benchmark and fix the weakest step.
Reference
For current platform requirements, see the official documentation ↗. Availability and interfaces can change.