Cross-platform cloud saves can fail for simple reasons: a stale account login, slow upload, or missing expansion content. Work through the checks below before touching any save files.
Cross-save troubleshooting flowchart
Pick your current setup. This tool shows the next likely action; nothing is uploaded.
Size is a diagnostic clue, not an official promise that saves under a particular threshold will sync.
Do this in order.
Short, practical steps. Check each result before moving on.
Turn on Cross-Platform Saves.
In Cyberpunk 2077, open Gameplay settings on the source platform and confirm Cross-Platform Saves is enabled.
Log in with the same CDPR account.
Use the main-menu QR/account login on Steam, GOG, and your console. Re-scan if the session expired.
Make a fresh manual save and wait.
Do not quit instantly; allow cloud synchronization to finish. Check Load Game on the destination platform.
Check expansion ownership.
If the source save includes Phantom Liberty data but the destination installation lacks it, install the expansion there first.
Keep a separate backup before experimenting.
On PC, back up the Saved Games folder. If sync still fails, restart the game and sign in again.
Why Phantom Liberty saves can refuse to load
CD PROJEKT RED support states that a save made with the expansion installed cannot be opened on an installation missing that expansion. A base-game save, however, may be loaded by the Ultimate Edition with the DLC installed.
Avoid this mistake: do not delete a working Phantom Liberty save because it fails to open on a base-game-only platform.
Quick questions.
Can I move a base-game save into Ultimate Edition?
Yes, provided the destination has the required content; this is supported by CDPR.
Will a 15 MB save always fail cloud sync?
No universal cloud-upload cutoff is established by the cited official support page. Investigate large/corrupt saves, but check login and ownership first.
Does Steam Cloud alone move progress onto PS5?
Cross-progression relies on the game account service, not only Steam Cloud.
Sources and version notes.
Game patches, mod versions and tool syntax can change. Links below let you check the latest publisher or maintainer guidance. Illustrative charts and examples are labeled rather than presented as measurements.
Original topic-specific cinematic hero artwork; not a gameplay screenshot.